Frequently Asked Questions
1. How can I contact you?
You can contact us by sending an email to buddyboosters7@gmail.com We strive to respond to all inquiries within 24 hours.
2. Where are your products shipped from?
Our products are shipped directly from our suppliers located in various countries around the world. This allows us to offer a wide range of products at competitive prices.
3. Can I get a refund on my products?
Yes, we offer a 30-day refund policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the item. Please refer to our refund policy for more details.
4. How long does shipping take?
Shipping times may vary depending on the product and your location. On average, you can expect your order to arrive within 2-4 weeks. Please note that due to the current global situation, there may be some delays in shipping. We appreciate your patience.
5. Do you offer international shipping?
Yes, we offer international shipping to most countries worldwide. However, there may be some restrictions on certain products based on local regulations. If you have any concerns about shipping to your country, please contact us.
6. Are your products safe to use?
Yes, all our products undergo rigorous quality control measures to ensure they meet safety standards. However, it is important to follow the instructions provided with each product to ensure safe and proper use.
7. Can I track my order?
Yes, we provide tracking information for most of our orders. Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment.
8. What payment methods do you accept?
We accept payment through major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.
9. Do you offer wholesale or bulk discounts?
Yes, we offer wholesale and bulk discounts for certain products. If you are interested in making a large order, please contact us with the details of your request, and we will provide you with more information.
10. How can I cancel or change my order?
If you need to cancel or make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled or changed.
Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, please contact us at buddyboosters7@gmail.com. Please refer to our refund policy for more information on the return process and eligibility.